It is also the only digital X-ray system that has been awarded a 5-star rating from REALITY Magazine in 2004, 2005, and 2006. I have learned to listen to the customer closely and to show compassion about the issue they are calling about.
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I will support between thirty and sixty calls a day. I then log into the call queue and take technical support calls from our customers.
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If changes are accepted through the Reconciliation window, the patient's name in the Dexis title bar will not be updated until the window is closed and reopened. The DEXIS Digital Radiography System has been the first system that has received the ADA Seal of Acceptance. My day starts with reading customer support emails from our customers. To keep the Resolved Conflict window from appearing, the patient's name will need to be corrected in either program so the name on the account is the exact same. If the Resolved Conflicts window is cancelled out of, or the Resolved Value is set to the Dexis values, the Resolve Conflict window will continue to come up when the patient is opened from the Integrated Imaging button since the Eaglesoft and Dexis values are different. The Cancel option may also be selected to continue into Dexis without making any changes. The end-user can double click the line to alternate the Resolved Value column between Eaglesoft and Dexis. The fifth column is what the patient's name will change to when the Resolved button is selected. The third and forth columns show the name as it is in Eaglesoft and the imaging software. The second column is detailed description of the conflict. The DEXIS Platinum intra-oral digital X-ray system, DEXcam cameras and. The first column will describe the type of conflict - either first name or last name. DEXIS develops innovative, high quality digital imaging solutions for the dental. When changes have been made to an Eaglesoft patient's name, a Resolve Conflict window will appear. This window will list conflicts in the name between Eaglesoft and Dexis.